Privacy Policy
Last updated: 14 June 2026
Arjun Travels (“we”, “us”, “our”) operates the website arjuntravels.freetoolsin.com and provides taxi and cab rental services from Haldwani, Uttarakhand, across India. We respect your privacy and are committed to protecting the personal information you share with us, in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By using our website or contacting us to book a cab, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information you voluntarily provide when you contact us or make a booking enquiry, which may include your name, mobile / WhatsApp number, pickup and drop locations, travel dates and trip details, and any other information you choose to share with us by call, WhatsApp or our enquiry form.
We do not collect sensitive personal data such as bank account, card or payment details through this website, and we do not require you to create an account.
2. How We Use Your Information
We use your information solely to respond to your enquiry and confirm your booking, arrange and provide the taxi/cab service you request, assign a suitable driver and vehicle, contact you regarding your trip, and improve our services and customer support.
3. WhatsApp and Communication
Our booking buttons and enquiry forms open a call or chat to our business number, including via WhatsApp. Any information you send through WhatsApp is also subject to WhatsApp’s own privacy policy. We use the details you share only to process your booking.
4. Sharing of Information
We do not sell, rent or trade your personal information. We may share necessary trip details (such as your name, contact number and pickup/drop location) with the driver assigned to your trip and with partner or associate operators where required to fulfil your booking. We may disclose information where required by law, court order, or a lawful request by a government authority.
5. Data Retention
We retain your information only for as long as necessary to provide our services, maintain records of your booking and comply with applicable legal requirements, after which it may be deleted.
6. Cookies and Analytics
Our website is largely static and does not use cookies to identify you personally. We may use basic, anonymous analytics to understand website traffic. We do not use your data for automated decision-making or profiling.
7. Data Security
We follow reasonable security practices and procedures to protect the information in our possession. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and any information is shared by you at your own risk.
8. Your Rights
Subject to applicable law, you may request to access, correct or delete the personal information you have shared with us, or withdraw your consent, by contacting us at the number below. We may require verification of your identity before acting on any such request.
9. Accuracy of Information
You are responsible for ensuring that the information you provide to us is accurate and complete. We are not liable for any consequences arising from incorrect, incomplete or misleading information provided by you.
10. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors without the consent of a parent or guardian.
11. Third-Party Links
Our website may contain links to third-party websites or services (such as WhatsApp). We are not responsible for the privacy practices or content of those third parties.
12. Limitation of Liability
To the maximum extent permitted by law, Arjun Travels shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from the use of this website, the handling of your information by third parties, or any unauthorised access beyond our reasonable control.
13. Changes to This Policy
We may update this Privacy Policy at any time without prior notice. The “Last updated” date above reflects the latest revision. Your continued use of our website or services after any change constitutes acceptance of the revised policy.
14. Grievance Officer / Contact
In accordance with the Information Technology Act, 2000 and the rules thereunder, and the Digital Personal Data Protection Act, 2023, any questions, concerns or grievances regarding this Privacy Policy or your personal data may be addressed to:
Arjun Travels
Haldwani, Uttarakhand, India
Phone / WhatsApp: +91 90844 04569
We will endeavour to resolve any grievance within a reasonable time as required under applicable law.
15. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising in connection with this policy shall be subject to the exclusive jurisdiction of the competent courts at Nainital / Haldwani, Uttarakhand.